Return Policy

RETURNS:

If for some reason you are not 100% satisfied with your order, we accept returns of unworn, unwashed, undamaged merchandise in exchange for store credit within 7 days of delivery. 

• Any reduced-price items of 20% off or more cannot be returned.
• All "SALE" items are final sale.
• Pre-orders are final sale.
• You will not receive credit if items are defected/not in original condition.

SHOE RETURNS:

• All footwear returns must include the original shoe box in its original condition.
• If there are shipping stickers or labels on the shoe box, we cannot accept a return.

RETURN ADDRESS:

To return, you should first email us at shopnormalane@gmail.com explaining why you are returning. Then, mail your product to:

Norma Lane Boutique

1222 Westlawn Dr

Norman, OK 73069

You are responsible for paying your own shipping costs for returning your item.