Return Policy
RETURNS:
If for some reason you are not 100% satisfied with your order, we accept returns of unworn, unwashed, undamaged merchandise in exchange for store credit within 7 days of delivery.
- Any reduced-price items of 20% off or more cannot be returned.
- All "SALE" items are final sale.
- Pre-orders are final sale.
- You will not receive credit if items are defected/not in original condition.
SHOE RETURNS:
- All footwear returns must include the original shoe box in its original condition.
- If there are shipping stickers or labels on the shoe box, we cannot accept a return.
RETURN ADDRESS:
To return, you should first email us at shopnormalane@gmail.com explaining why you are returning. Then, mail your product to:
Norma Lane Boutique
1222 Westlawn Dr
Norman, OK 73069
You are responsible for paying your own shipping costs for returning your item.